Privacy
Policy

Privacy Policy

REAL LIFE (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible way. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Personal Information We Collect

We may collect personal information including, but not limited to:

• Name

• Email address

• Phone number

• Company or organisation

• Project or enquiry details

• Website usage data (such as IP address, browser type, and pages visited)

Personal information is only collected where reasonably necessary for our business activities.

2. How We Collect Information

We collect information when you:

• Submit an enquiry or contact form

• Subscribe to communications

• Engage with us via email or other direct contact

• Visit and interact with our website

Some information may also be collected automatically through cookies and analytics tools.

3. How We Use Personal Information

We use personal information to:

• Respond to enquiries and provide services

• Communicate with clients and prospective clients

• Improve our website, services, and user experience

• Meet legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Disclosure of Information

We may disclose personal information to trusted third parties where necessary to operate our business, including:

• Website hosting and analytics providers

• CRM and communication platforms

• Professional advisers (such as legal or accounting services)

Any third parties we work with are required to handle information securely and in accordance with privacy laws.

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored using secure systems and access is limited to authorised personnel only.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings if you prefer.

7. Access and Correction

You may request access to personal information we hold about you, or request corrections if you believe the information is inaccurate or out of date. Requests can be made using the contact details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

REAL LIFE
Email: [insert email address]